FREQUENTLY ASKED QUESTIONS

 

DO YOU HAVE A MINIMUM?
The minimum number of garments to order is 15 items.

 

HELP! WHAT GARMENT SHOULD I CHOOSE?
Great question! We have a few select brands that typically recommend due to experience with printing. Below our some of our suggestions with price ranging from low to high. If a specific garment you request isn’t on the list, feel free to let us know. We are most likely able to order that garment at wholesale for you. Prices represented below are just for the blank garments.

 

WHAT HAPPENS IF I CAN'T FIND THE GARMENT I WANT?
We are usually able to order pretty much any garment at wholesale, so just let us know the brand and style number. 

 

HOW MUCH IS THE SETUP FEE?
Setup fees consist of screens and film positives.  Combined they are $25 per color per location. So if you have a one color print on the front and a one color print on the back, it’d be a one time fee of $50.

 

APPROVED QUOTE? WHATS NEXT?
You approve of the quote you just received? Thats great! Next you can send your artwork over to our media department and we can get your mockups created for you as soon as possible.

 

SEND DESIGNS:
You can email your artwork to chris@beyondbeliefco.com and a friendly sales representative will help you finalize your order. Once mockups are approved, we can get started on your order. 

 

HOW LONG DOES THIS TAKE?
Depends. Most custom t-shirts are printed in 5 business days from the time we get the thumbs up on the design, the price and we collect payment. We can always rush a job but that’ll cost a little more.

 

PAYMENTS:
Our invoices are payable online or in shop. We accept all major credit cards, check, and cash. Please keep in mind that payments with credit cards are charged a 3% processing fee.

 

CAN I PAY WHEN I PICK THEM UP?
We require a 50% deposit or cost of garment before they are ordered and printed.  Remaining balance is to be paid before the items can be taken.

 

CAN YOU SHIP THE SHIRTS OR DO THEY HAVE TO BE PICKED UP?
We can ship the shirts to you wherever you may reside. The shipping fee will be added to the invoice once packaged and ready to ship.

 

IF I HAVE A REORDER, DO I HAVE TO PAY THE SETUP FEE AGAIN?
All reorders placed within three months of the original order will only have a $10 re-registration fee per screen.  Example: A reorder of a four color design will be $40. Screens are reclaimed after three months.